Return and Refund Policy

Chiron 4Twenty / Chiron Botanics SL (hereafter referred to as "us", "we" or "our") operate this website (the "Service"). If you are not entirely satisfied with your purchase, you can return the product(s) according to this policy. 

To be eligible for a return and refund, please make sure that:

  • the product was purchased in the last 14 days;
  • the product is in its original packaging;
  • the product isn’t used or damaged;

Products that do not meet these criteria will not be considered for return.

Shipping Charges

Shipping charges incurred in connection with the return of products are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of, or damage to, the product(s) during shipping.

Damaged Items

If you received a damaged product from the courier, please notify us immediately for assistance.

Contact Us

We recommend contacting us for assistance before sending the product(s) back. You can also contact us if you experience any issues receiving or downloading our products or if you have any questions about this policy.

Returning Products

To return products, you must print and complete the return form and add it to your return shipment. Click on the link below to download the return form. 

-- Download Return Form --

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